Privacy Policy

We collect various types of information to provide and improve our financial education services:

We also collect technical information through your use of our website, including IP addresses, browser types, device information, and website interaction data. This helps us understand how our platform is being used and identify areas for improvement.

When you participate in our courses or webinars, we may record certain sessions for quality assurance and to provide materials for students who cannot attend live sessions. You will always be notified when recording is taking place.

Your personal information is used exclusively for legitimate business purposes related to providing educational services:

• Delivering educational content and course materials tailored to your learning needs
• Processing enrollments and managing your account access
• Communicating about course schedules, updates, and relevant educational opportunities
• Improving our curriculum based on student feedback and engagement patterns
• Providing customer support and responding to inquiries
• Meeting legal obligations and maintaining records as required by Australian regulations

We analyze website usage patterns to enhance user experience and develop new educational resources that better serve our community's needs. This analysis is conducted using aggregated, non-identifying data whenever possible.

valonethirqua does not sell, rent, or trade your personal information to third parties. We only share information in specific, limited circumstances:

In cases where we partner with guest instructors or industry experts for specialized content, we may share relevant participant information to facilitate personalized learning experiences. However, this sharing is always limited to what is necessary for educational purposes.

We may disclose information if required by Australian law, legal process, or to protect the rights, property, or safety of valonethirqua, our users, or others. Such disclosures would only occur after careful legal review and would be limited to the minimum information necessary.

Under Australian privacy legislation, you have several important rights regarding your personal information:

To exercise these rights, contact our privacy team using the details provided below. We will respond to your request within 30 days and may require identity verification to protect your information from unauthorized access.

If you believe we have not handled your personal information in accordance with Australian privacy laws, you have the right to lodge a complaint with the Office of the Australian Information Commissioner.

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

• Encryption of sensitive data both in transit and at rest using industry-standard protocols
• Regular security assessments and penetration testing by independent security firms
• Restricted access controls ensuring only authorized personnel can access personal information
• Secure data centers with physical security measures and environmental controls
• Regular backup procedures and disaster recovery plans to ensure data availability

Our staff receive regular privacy training to ensure they understand their responsibilities regarding personal information handling. We also maintain incident response procedures to address any potential security breaches promptly and effectively.

While we take extensive precautions, no system is completely secure. We encourage you to use strong passwords and keep your account credentials confidential to help protect your information.

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to meet our legal obligations:

When personal information is no longer required, we securely delete or anonymize it according to established procedures. This includes both digital records and any physical documents containing personal information.

You may request early deletion of your personal information, subject to any legal requirements that mandate retention for specific periods. We will assess each request individually and explain any limitations on deletion.

Some of our service providers may process or store your personal information outside Australia. When this occurs, we ensure appropriate safeguards are in place:

• Contractual agreements requiring overseas providers to meet Australian privacy standards
• Regular audits of international partners to verify compliance with privacy requirements
• Use of providers in countries with substantially similar privacy laws to Australia
• Implementation of additional security measures for sensitive information transfers

We will notify you if we plan to disclose your personal information to overseas recipients and provide details about the countries involved and the safeguards being applied.

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website performance. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired) for various purposes including maintaining your login status and remembering your preferences.

Third-party analytics services help us understand website usage patterns. These services may place their own cookies on your device, subject to their respective privacy policies.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When significant changes are made, we will notify you through email or prominent website notices.

Minor updates, such as clarifications or formatting changes, may be implemented without specific notification. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

The "Last updated" date at the top of this policy indicates when the most recent changes were made. Previous versions of our Privacy Policy are available upon request.